Return & Refund Policy

Refund & Return Policy

Thank you for shopping with us. We strive to provide high-quality products and excellent customer service. Please read our Refund & Return Policy carefully before making a purchase.

Returns

We accept returns within 7 days from the date of delivery.

To be eligible for a return:

The product must be unused and in its original condition.
The product must be returned in its original packaging.
All accessories, manuals, and tags must be included.
Proof of purchase or order confirmation is required.

Products showing signs of use, damage caused by the customer, or missing parts may not be eligible for a return.

Non-Returnable Items

The following items cannot be returned:

Customized or personalized products.
Clearance or sale items (unless received damaged or defective).
Gift cards.
Products damaged due to misuse or improper handling by the customer.

Damaged or Incorrect Products

If you receive:

a damaged product,
a defective product, or
the wrong item,

please contact us within 48 hours of delivery with:

Your order number
Photos of the product
Photos of the package

We will review your request and arrange a replacement or refund if approved.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved:

Refunds will be processed to your original payment method.
Please allow 5–7 business days for the refund to reflect in your account, depending on your bank or payment provider.

Shipping charges are non-refundable unless the return is due to our error.